If nobody else had any interest or involvement in the business they wouldn't know enough to answer the phone or check his email if he's incapacitated.
I would just go there and find out what's going on. Show up on a Tuesday afternoon or something. If it's that important it's worth taking a day off work and spending a few bucks on gas.
First order of business, get the tractor back. Show up with truck and trailer, or get the guy who trucked it there for you to meet you there. Again if the tractor is that important, paying to have it hauled back home is worth the cost.
Second order of business, the money. Bring a copy of the paperwork with you. If they won't give you the money back worst case you can get a judgement against them in small claims court.
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Today's Featured Article - Fasteners: The Nuts and Bolts of Nuts and Bolts - by Curtis Von Fange. The nuts and bolts of nuts and bolts is an interesting and essential piece of knowledge that applies to our older tractors. An improperly torqued capscrew on an engine head or a shear bolt that is too hard on the driving shaft of a bushog can create havoc and make an expensive and uncalled for repair. Let’s examine the purpose and design of these fasteners in order to ensure their proper use. Fasteners are probably one of the aspects of mechanics that is given the least amount of thought.
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