Re: John T

Posted by oldtanker on December 22, 2016 at 20:50:14 from (66.228.255.59):

In Reply to: John T posted by Rollie NE PA on December 20, 2016 at 17:23:19:

Guys the dealers are training their people to replace the whole harness. They don't trace and repair a simple problem for several reasons. 1: It can something take several billable hours to find the problem and even more time to repair it, all at 100 per hour or more. People kinda get mad when they get a repair bill with 10 dollars in parts and 4-500 in labor. 2: many times the harness has been butchered by a shade tree mechanic or Billybob installing a sound system. 3: if they find one problem they may miss another that was damaged with the 1st problem. Replacing the whole harness is much safer than dealing with an angry customer.

So if they know that there is a problem under the dash they price out replacing the whole harness. Simple as that. In the late 90's I worked in a small independent shop. That's how my boss handled the newer cars. No repairing, just replace the harness to avoid comebacks. Older stuff we would repair wire by wire. May not be what you want to hear but that's life.

And don't stat patty all these shade tree mechanics on the back either. A lot of work we did was fixing what those shade tree guys screwed up. In my experience a few are very good. Most are not! Got a young one here now. Knows it all. Won't listen to anyone. Put a clutch in a neighbors old pickup and it kept burning up. 3 clutches later the kid tells the owner that it's a design flaw. Guy ask me to look at it. Simple adjustment and all was well. Now the bad part is that I went over to the kids place the 2nd time he was replacing the clutch and told him how to adjust it. When I told him about free travel he told me "your stupid and don't know what you are talking about".

Local parts store won't sell to him. They have a restraining order on him over those clutches. They replace every one under warranty but he was in the store telling customers that they sold bad parts!

And wiring issues were bad! Stereos installed with the wires twisted together and taped up with whatever was available, Duck tape and masking tape were common! We did my one BIL's limo when he had a limo service. He had taken it to Best Buy to have a new sound system installed. When he started having electrical problems right away he brought it to us. Twisted wires and masking tape! From a "professional" installation! They had even cut a few wires they shouldn't have touched! That's were the electrical problems came from! Boss and I spent about 10 hours together fixing that darned thing! At 50 an hour! Best buy did pay the repairs but only after a lawyer was involved!

Don't get me wrong! I'm glad you found a shade tree mechanic who was willing to have a go and get it repaired. But far too many would have only made the problem worse if they even touched it.

Another local shade tree guy, "good Christian man", was doing repairs out of his garage and ripping people off left and right. He tried getting my mother who attended church with him. He told her that her AC compressor was a one year model and was very expensive to replace. He claimed that he could repair it cheaper himself but she would have to wait for parts to come in. Was a common compressor that GM used for about 10 years. He had quoted her about 500 to repair it in 94/95. I was still in the Army but commuting home on long weekends. My wife and kids were already here and my wife got her to call me. I went to NAPA in Junction City KS the next day and priced a reman. About 250 bucks. I called mom and told her that every thing with AC that GM sold for X number of years at that time used the same compressor. When she ask me what to do I told her were to take her car. The guy there knew she had breathing problems (no, not smoking related) and checked it out right away. 30 bucks to recharge her system. All that from a "good Christian" man shade tree mechanic!



Rick

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