I honestly do think it's the chain store mentality. That said,the new Agco dealer that's been giving me such great service since the old dealership I'd been going to for years lost their contract,is the third location for these folks. The owner's family had owned a stand alone Deere dealership years ago.
The old local Deere dealership was a destination for any brand. There was a book right on the counter to cross any bearing to a Deere number. No matter what you needed,bearings,belts,chain,u-joints,hoses,that's where you went.
One of the last times I was at Deeremart,the parts manager who loaded the straw on me that broke the camel's back,was on the phone with somebody who must have been asking about a hose. He was just as nasty with that guy as he'd been with me. Told him "I don't know what you're talking about. You'll have to come in." and he hung up on him.
I will tell you what I heard when the new Agco dealership came in. I don't know this to be Gospel truth,but I'd heard they were hiring the best people away from other dealerships. I do know the store manager came from a Deere dealership. I can tell you this. If that's what they did,they succeeded in getting the best.
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Today's Featured Article - New Life for an Old Allis - by Tyler Woods. My friend Jon, has an old '39 Allis Chalmers B. He thought it a marginal tractor that had long since served its time. She smoked terribly and never had much power but he couldn't afford another so he was limping along with what he had. Jon's Allis has a small front loader and though it doesn't carry much, it serves his needs. It was the hard starting and low power that made him think it was time to replace the old girl. Jon called me to help him discover why his tractor wouldn't start
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