When I was a claims adjuster working vehicle service contracts, I got a call one July from a GM service department that had towed in a Pontiac minivan. The engine was seized, and when they ran it up on a hoist and pulled the plug on the oil pan nothing came out.
I called the lady who owned the van and asked her when was the last time she checked the oil. She replied, "Well, I just bought the van in March. I didn't see any reason to have to check the oil yet".
Since her contract had a clause stating the vehicle should be subjected to "reasonable maintenance", she found herself on her own. It was amazing how many vehicle owners thought that just because they had a service contract they could totally ignore any form of maintenance, oil changes, etc., until there was a major breakdown on the vehicle. Then they were the first to badmouth their service contract as worthless. If the lady above could have shown even one oil change receipt, or any documentation that the oil had been recently checked, or even if she had said her son checked the oil last Sunday and it was OK then, I would have paid for the engine.
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Today's Featured Article - Harvestin Hay: The Early Years (Part 2) - by Pat Browning. The summer of 1950 was the start of a new era in farming for our family. I was thirteen, and Kathy (my oldest sister) was seven. At this age, I believed tractor farming was the only way, hot stuff -- and given a chance I probably would have used the tractor, Dad's first, a 1936 Model "A" John Deere, to go bring in the cows! And I think Dad was ready for some automation too. And so it was that we acquired a good, used J. I. Case, wire tie hay baler. In addition to a person to drive th
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