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Good customer service

wjytexas

wjytexas

Well-known Member
I got a well used Mowhawk Eqp. Co shredder (rotary mower, rotary cutter) with the Fergie I recently bought. The tail wheel won't swivel and after Aero Kroil for a week and some heat it is still stuck. Just to make sure I wasn't missing a set screw or something I e-mailed the company, Now Ag-Meire, asking about manuals or diagrams. Within an hour they e-mailed a manual to me. Can't beat that with a stick!
 
(quoted from post at 07:40:42 06/23/17) I got a well used Mowhawk Eqp. Co shredder (rotary mower, rotary cutter) with the Fergie I recently bought. The tail wheel won't swivel and after Aero Kroil for a week and some heat it is still stuck. Just to make sure I wasn't missing a set screw or something I e-mailed the company, Now Ag-Meire, asking about manuals or diagrams. Within an hour they e-mailed a manual to me. Can't beat that with a stick!
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Good service should always be recognized.
 
David, I actually inspected that company when I worked out of the Waco office. Has the hay work slowed down with the dry weather?
 
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