Goose
Well-known Member
For the last several months, our Internet usage has gone 'way up.
We get the 'Net through Verizon with a "Hotspot". I also have a "Jetpack" to take on the road to run my laptop. We're on a 6 gig per month plan, and this month we're over 8 gigs, which will result in $45 in overage fees.
This is the slow time of the year and I hardly use my laptop, so I think we can discount that.
Tracking usage, we need to average less than .2 gigs per day to stay under 6 per month, and our use is erratic. Some days we will be maybe .15 and the next day .3.
I switched our computers from the Hotspot to the Jetpack and that didn't make any difference. I parked my regular computer and revived an old one, and that didn't change anything. So I now parked my wife's computer and put her on my regular one to see if hers might be the problem.
Dunno if it's a virus, trojan, worm, or what. I've run anti-malware software on all of them and there are no critical objects. Before I spend money with a geek, I'd like to know at least which computer is causing the problem, if it is one of the three.
I've nothing against buying anti virus software, but I installed some a year ago and our usage went berzerk until I uninstalled it.
I called Verizon and they were no help, even though they're supposed to analyze your usage. If the objective is to avoid overage fees, they don't want to solve your problem.
Does anyone have any ideas?
Thanks in advance.
We get the 'Net through Verizon with a "Hotspot". I also have a "Jetpack" to take on the road to run my laptop. We're on a 6 gig per month plan, and this month we're over 8 gigs, which will result in $45 in overage fees.
This is the slow time of the year and I hardly use my laptop, so I think we can discount that.
Tracking usage, we need to average less than .2 gigs per day to stay under 6 per month, and our use is erratic. Some days we will be maybe .15 and the next day .3.
I switched our computers from the Hotspot to the Jetpack and that didn't make any difference. I parked my regular computer and revived an old one, and that didn't change anything. So I now parked my wife's computer and put her on my regular one to see if hers might be the problem.
Dunno if it's a virus, trojan, worm, or what. I've run anti-malware software on all of them and there are no critical objects. Before I spend money with a geek, I'd like to know at least which computer is causing the problem, if it is one of the three.
I've nothing against buying anti virus software, but I installed some a year ago and our usage went berzerk until I uninstalled it.
I called Verizon and they were no help, even though they're supposed to analyze your usage. If the objective is to avoid overage fees, they don't want to solve your problem.
Does anyone have any ideas?
Thanks in advance.